Responsible Gambling & Responsible Service
The Warrnambool Bowls Club is committed to the highest levels of responsible service and customer care.

We have policies and procedures in place to ensure our staff deliver our services in a manner to maximize customer enjoyment in a social environment and minimize the potential for harm.

Responsible Service of Alcohol Policy

The Warrnambool Bowls Club maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer.

For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice.

We recognize that alcohol abuse and alcohol consumption by minors are serious social issues.

Our staff is trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.

Responsible Gambling & Customer Care Policy

Whilst gambling is a social activity enjoyed responsibly by the vast majority of customers, Warrnambool Bowls Club recognizes that problem gambling is a serious social issue and that a small proportion of customers are harmed by their gambling activities.

The Warrnambool Bowls Club maintains that the industry, government, community and individual have a shared responsibility for the promotion, development and practice of responsible gambling.

For our part, we are committed to having our staff trained in responsible gambling practices to encourage customers to engage with their gambling as a social and recreational activity in a supportive environment.

Our Responsible Gambling Code of Conduct outlines our practices that support our commitment to responsible gambling and customer care.

Click here to view the WBC Responsible Gambling Code of Conduct

 Click here to view information about the Self Exclusion Program 

Click here to view the website- Understanding Money

Click here to view the website- Gamblers Help Victoria
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